What is the importance of RTLS and Business Intelligence in Healthcare?

Unrecognizable group of business people in a meeting at the office looking at strategy documents

guest blog by Paul Schulz, Eide Bailly

When it comes to running a smart business, what attributes come to mind?

How is data used and how are decisions made in a well-run organization?

What tools are used to gather information that measures strength, identify weakness, and creates success?

Today, we are going to specifically look at how efficiency can be magnified in the healthcare industry. In avenues such as senior living, clinics, and hospitals, decisions are constantly being made based on reports, data, and information. With the help of RTLS (Real-Time Locating System), data can be transformed into actionable information to help facilitate intelligent decisions and front-line change.

As RTLS becomes a more visible and viable technology, companies in healthcare consultation, such as Eide Bailly, are incorporating RTLS data into their strategic arsenal. As a company that aims to work closely with healthcare management teams to uncover best processes, steady information flow, and insight into efficiency and effectiveness, RTLS has become a critical component of their Business Intelligence offering.

In the past few years the ability to understand how care resources are being allocated has grown exponentially through technologies such as RTLS.  The data has created an understanding of the care landscape and presents information to teams to improve results and better utilize resources.  This has been a significant shift in the process improvement category for healthcare and a needed boost in these times of reimbursement challenges.

How Does RTLS Data Create Added Efficiency?

RTLS technology provides critical information about the movement of people and assets within a business. As data is gathered and stored, real-time information can be utilized, while historical RTLS-based indicators can also be used to bolster operational aspects such as processes for nurses, doctors, or other staff members, as well as overall patient and resident care.

Powerful decisions can be made when answers can be uncovered to some of these critical healthcare-related questions: How do you pull reports per facility and as an aggregate for quality and performance improvement opportunities? What type of care is provided? How often do you provide Activities of Daily Living Education (ADL) to the nursing staff (including aides)? How do you determine case mix?  Do you have a compliance plan?  How do you determine your staffing ratios and measure productivity?

At Eide Bailly, using RTLS to answer these types of questions is part of their tool they refer to as Business Intelligence.

New RTLS data helps those in the care process understand things like cycle time, the amount of time a patient is receiving care, utilization rates, how often rooms or pieces of equipment are utilized, where patients are waiting, where patients are in the care process, who is with patients and recognition of milestones in the care process.  All of these new metrics are providing a level of intelligence in organizations helping them make smart decisions when it comes to how they are providing care.

When cycle times are reduced by removing wasteful steps in the process adding minutes back providing more time for additional patients.  This improves access without adding resources. A key component in the triple aim.

Whether you’re a senior care or nursing home facility looking to ensure that each resident is cared for in a timely and attentive fashion, a clinic aiming for consistent wait times that are within acceptable ranges, or a hospital looking to obtain more dependable, real-time information related to the location of equipment, RTLS data tied with a system such as Eide Bailly’s Business Intelligence offering takes your level of care to new heights.

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